The friction
01Data breaches destroy trust. Regulatory fines can be crippling. Without proper security and compliance, AI calling becomes a liability instead of an asset.
Enterprise-grade security and regulatory compliance built into every layer. SOC 2 certified, HIPAA compliant, and GDPR ready.
Security & Compliance
AI agent workflow
Voicenly agent
I have the customer context and the next best action ready.
Customer
Great. Complete the workflow and sync the outcome.
Intent
High
Outcome
Complete
Sync
Live
SOC 2
Type II Certified
Annual audits
99.99%
Uptime SLA
Enterprise reliability
256-bit
Encryption
Data at rest & transit
24/7
Security Monitoring
Always protected
Why it matters
The friction
01Data breaches destroy trust. Regulatory fines can be crippling. Without proper security and compliance, AI calling becomes a liability instead of an asset.
The Voicenly way
02Voicenly is built security-first. Every feature, integration, and data flow is designed with security and compliance in mind. Trust your AI calling to enterprise-grade protection.
Capabilities
Configure the conversation, connect your tools, and see exactly what happened after every call.
All data encrypted at rest and in transit using AES-256. Call recordings, transcripts, and customer data are protected by industry-leading encryption standards.
Independently audited annually for security, availability, processing integrity, confidentiality, and privacy. Full reports available for enterprise customers.
BAA available for healthcare customers. HIPAA-compliant infrastructure, access controls, and audit trails for protected health information.
Granular permissions let you control exactly who can access what. Audit trails track every access and change for compliance reporting.
Choose where your data lives. US, EU, or region-specific data centers available to meet local regulatory requirements.
24/7 security monitoring with AI-powered threat detection. Suspicious activity alerts, automatic blocking, and incident response procedures.
How it works
A clear path from configuration to live conversations and continuous improvement.
1
SSO, MFA, and access controls configured from day one
2
All calls and data protected with enterprise encryption
3
24/7 threat detection and security operations
4
Automated reports for auditors and regulators
What changes
SOC 2 Type II certified
HIPAA compliant with BAA
GDPR ready
PCI DSS compliant for payment calls
99.99% uptime SLA available
24/7 security operations center
Regular penetration testing
Comprehensive audit trails
Data residency options
“Our security team spent 3 months evaluating Voicenly. They passed every test with flying colors. The SOC 2 report and security documentation made approval straightforward.”
Patricia Williams
CISO, FinanceGuard Corp
Questions
We maintain SOC 2 Type II certification with annual audits. We're also compliant with HIPAA, GDPR, CCPA, and PCI DSS. Certification reports are available upon request for enterprise customers.
All call audio and transcripts are encrypted using AES-256 both at rest and in transit. Access requires authentication plus authorization. Data is stored in SOC 2 certified data centers with physical security controls.
Yes, Business Associate Agreements are available for healthcare customers on our Enterprise plan. Our infrastructure and processes are designed to meet HIPAA requirements for PHI.
Yes, enterprise customers can specify data residency requirements. We operate data centers in the US, EU, and other regions. Data stays in your specified region.
We have documented incident response procedures. Affected customers are notified within 24 hours per contractual requirements. Post-incident reports detail what happened and remediation steps.
Put it into production
Create your workspace, configure an agent, and start handling real customer conversations today.
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