Product Feature

Security & Compliance

Enterprise-grade security and regulatory compliance built into every layer. SOC 2 certified, HIPAA compliant, and GDPR ready.

Security & Compliance

AI agent workflow

Live
Conversation activeLatency 112ms

Voicenly agent

I have the customer context and the next best action ready.

Customer

Great. Complete the workflow and sync the outcome.

Intent

High

Outcome

Complete

Sync

Live

SOC 2

Type II Certified

Annual audits

99.99%

Uptime SLA

Enterprise reliability

256-bit

Encryption

Data at rest & transit

24/7

Security Monitoring

Always protected

Why it matters

Move from missed conversations to measurable outcomes.

The friction

01

Data breaches destroy trust. Regulatory fines can be crippling. Without proper security and compliance, AI calling becomes a liability instead of an asset.

The Voicenly way

02

Voicenly is built security-first. Every feature, integration, and data flow is designed with security and compliance in mind. Trust your AI calling to enterprise-grade protection.

Capabilities

Everything needed to run the workflow.

Configure the conversation, connect your tools, and see exactly what happened after every call.

01

End-to-End Encryption

All data encrypted at rest and in transit using AES-256. Call recordings, transcripts, and customer data are protected by industry-leading encryption standards.

02

SOC 2 Type II Certified

Independently audited annually for security, availability, processing integrity, confidentiality, and privacy. Full reports available for enterprise customers.

03

HIPAA Compliance

BAA available for healthcare customers. HIPAA-compliant infrastructure, access controls, and audit trails for protected health information.

04

Role-Based Access Control

Granular permissions let you control exactly who can access what. Audit trails track every access and change for compliance reporting.

05

Data Residency Options

Choose where your data lives. US, EU, or region-specific data centers available to meet local regulatory requirements.

06

Threat Detection

24/7 security monitoring with AI-powered threat detection. Suspicious activity alerts, automatic blocking, and incident response procedures.

How it works

Go live without the long implementation.

A clear path from configuration to live conversations and continuous improvement.

1

Secure Setup

SSO, MFA, and access controls configured from day one

2

Encrypted Operations

All calls and data protected with enterprise encryption

3

Continuous Monitoring

24/7 threat detection and security operations

4

Compliance Reporting

Automated reports for auditors and regulators

What changes

More capacity. Better conversations.

01

SOC 2 Type II certified

02

HIPAA compliant with BAA

03

GDPR ready

04

PCI DSS compliant for payment calls

05

99.99% uptime SLA available

06

24/7 security operations center

07

Regular penetration testing

08

Comprehensive audit trails

09

Data residency options

“Our security team spent 3 months evaluating Voicenly. They passed every test with flying colors. The SOC 2 report and security documentation made approval straightforward.”
P

Patricia Williams

CISO, FinanceGuard Corp

Questions

The details, made clear.

We maintain SOC 2 Type II certification with annual audits. We're also compliant with HIPAA, GDPR, CCPA, and PCI DSS. Certification reports are available upon request for enterprise customers.

All call audio and transcripts are encrypted using AES-256 both at rest and in transit. Access requires authentication plus authorization. Data is stored in SOC 2 certified data centers with physical security controls.

Yes, Business Associate Agreements are available for healthcare customers on our Enterprise plan. Our infrastructure and processes are designed to meet HIPAA requirements for PHI.

Yes, enterprise customers can specify data residency requirements. We operate data centers in the US, EU, and other regions. Data stays in your specified region.

We have documented incident response procedures. Affected customers are notified within 24 hours per contractual requirements. Post-incident reports detail what happened and remediation steps.

Put it into production

Turn the next call into an outcome.

Create your workspace, configure an agent, and start handling real customer conversations today.

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